• Return Policy

Return Policy

Refund and Exchange Policy                                                                                 
We strive to ensure customer satisfaction with every purchase. Please review our policy below for refunds and exchanges:

                                                                  
1) Eligibility for Refunds
- Refunds are applicable only for items received in damaged condition, or if they have any manufacturing defects.
- Refund requests must be initiated within 7 days of delivery.
- Damaged or defective items must be reported within 24 hours of delivery to qualify for a refund.                                                                                                    

2) Eligibility for Exchanges
- We now offer reasonable exchanges within 7 days of delivery.
- Items must be unused, in their original condition, and accompanied by all original packaging and tags.
- Exchanges are subject to stock availability.                                                             

3) Conditions for Returns/Exchanges
- Returns and exchanges will not be accepted for items marked as final sale or non-returnable.
- All items are subject to inspection before processing refunds or exchanges.          

4) Processing Times
- Refunds will be processed within 7-10 business days after the returned item is received and inspected.
- Exchanges will be processed promptly, subject to stock availability.
For any further queries, please contact our customer support team at +91 9727683683.                                                                           

5) All products purchased at a sale price are considered final sale and are not eligible for return or exchange unless there is a manufacturing defect.

6) For any query related to Exchange and Refund of the product, please email us at ecomsupport@gangafashions.com or contact us at +91 9727683683/ +91 6351991519.
If you wish to return any product or exchange the product, kindly initiate the request within 7 days of receiving the product.
Kindly note that any product purchased during the sale or with discount or offer, will not be exchanged, returned and refunded.

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